Phanor

Know what's really slowing your business down.

In two weeks, using your own real cases: how your work actually happens, why things get stuck, and the first thing to fix. Or your money back.

Request an early diagnosticSee the concept ↓New · Early access runs as a guided diagnostic →
Order → Delivery / Problems
Constraint 1
Needs evidence 2
Backlog 1

Concept · ranking is withheld until the constraint is verified

Built on established operations methods

Process mapping
Theory of Constraints
Service blueprints
Root-cause analysis
Evidence grading

Before you buy another tool, find out why the last one didn't stick. We map real cases, separate evidence from assumptions, and tell you what to fix first.

Purpose-built

Designed around how small businesses actually run orders, quotes and payments.

Evidence-labelled

Every finding is marked observed, reported or assumed. Nothing is stated as fact without a source.

Human-led

The founding team runs each diagnostic. Software follows what repeats, not the other way round.

Map how work really happens

Rebuild real cases from owners and employees, then see the process as it actually runs — steps, handoffs, waits and rework — with every box marked as observed, reported or assumed.

How a diagnostic works
Process map · Order → Delivery
Customer
Sales
Owner
Production

Approves and prices quote

Owner · step 3 of 6

Constraint hypothesis

Evidence

  • Quote waits of 4 h, 26 h, 3 h, 6 h

    Observed · cases C1–C4

  • Only the owner approves quotes

    Reported · owner interview

  • Standard items could use a price list

    Assumed · verify on 20 past orders

Business assessment

Guided questions, not long forms. Confirmed, reported and assumed answers stay separate.

Case reconstruction

Three to five real orders, step by step, with timestamps and who did what.

Process explorer

Swimlane maps showing handoffs, waiting time and rework.

Current vs. proposed

Compare today's flow with the redesigned one before anything is built.

Find the constraint. Prioritize with evidence.

Turn observations into decisions you can explain. Each improvement lists impact, effort, risk and confidence. When evidence is thin, we say so instead of guessing a score.

See the prioritization rules

Roadmap  /  Order → Delivery

ImprovementAddressesImpactEffortRiskConfidenceFirst benefit

Investigate first — ranking not yet reliable

Ordering rules: constraint first · small effort, low risk · prerequisites before dependents · reversible and measurable within 30 days

Problem register

Symptom, evidence and root-cause hypothesis kept apart.

Constraint finder

Locate the step that limits the whole flow before fixing anything else.

Transparent ranking

Defined buckets and ordering rules. No invented numeric scores.

Measured outcomes

A baseline before the change and a re-measure after 30 days.

Automate only what deserves it.

Not every problem needs software. Each opportunity is triaged from "no software needed" to "custom automation", so you invest only where it pays off.

How we decide

Automation planner  /  Triage

Candidate workflow

Remove the approval wait for standard items

Trigger
Quote request for a standard item
Inputs
Price list, item and quantity
Exceptions
Custom job or unusual size
Approval
Owner approves custom jobs only
Data
None beyond the order
Rollback
Owner approves every quote again

Illustrative example. Retention period is a placeholder.

Six-level triage

From simple procedure changes to custom development.

Workflow specs

Trigger, inputs, exceptions and owners written down first.

Human approval

No consequential change runs without a person signing off.

Failure handling

Monitoring and rollback planned before anything ships.

How an engagement works

Scope and access are agreed in writing before any work starts.

Nothing actionable at the readout means a refund. Timings are a working plan.

Honest about our stage.

The product is at an early stage of development. Initial diagnostics are carried out by the founding team. The interface previews on this page illustrate the intended experience and are not a fully operational, automated platform. All data shown is fictional.

Frequently asked questions

An owner interview, 3–5 reconstructed real cases of one process, a prioritized report and a readout.

No. The product is in early development. Diagnostics are run manually by the founding team.

No. We start from how work happens today, whatever tools you use, including paper and chat apps.

No. It identifies what to improve first. Any implementation is scoped and priced separately.

Scope and price are shared after a first conversation. This form does not request any payment.

Yes. If the report gives you nothing you can act on within 30 days, we refund the diagnostic. Conditions apply.At the readout you choose, in writing, the actions you can take. None chosen: refund within 7 days. Not valid if agreed access to cases or people was not given.

Let's understand what is slowing your business down.

We're building a more structured way to understand operations and decide what to improve first. Early participants work directly with the founding team through a guided diagnostic.

No payment is requested at this step.